FAQ

1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US). Flower shelves may ship via freight with extended delivery times (7-15 business days). You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on orders over $[amount].

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. Do items require assembly?

  • Flower Shelves: Yes, require assembly (attaching shelves, brackets). Instructions included.

  • Artificial Flowers: No assembly – ready to display.

  • Vases: No assembly.

5. What types of flower shelves do you offer?
We offer wall-mounted shelves, freestanding plant stands, and corner plant shelves. Materials: wood, metal, MDF.

6. What types of artificial flowers do you offer?
We offer silk, polyester, and foam flowers – singles and pre-arranged bouquets.

7. What types of vases do you offer?
We offer ceramic, glass, and metal vases in various sizes and colors.

8. How do I care for my flower shelf?

  • Dust with dry cloth; wipe spills immediately.

  • Do not exceed weight capacity (specified in product description).

  • For wall-mounted shelves, ensure proper installation into studs or with appropriate anchors.

9. How do I care for artificial flowers?

  • Dust regularly with soft cloth or compressed air.

  • For deeper cleaning, gently wash with mild soap and water; air dry.

  • Keep away from direct sunlight to prevent fading.

10. How do I care for my vase?

  • Hand wash with mild soap; dry thoroughly.

  • Avoid sudden temperature changes (thermal shock).

  • For glass vases, do not pour boiling water into cold glass.

11. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.