Return & Exchange Policy
We want you to be completely satisfied with your purchase. Due to the nature of these products (furniture, fragile items), please review this policy carefully.
Return Window & Condition
You have 30 days from delivery to initiate a return. Items must be in new, unused, and unassembled condition, in their original, undamaged packaging with all parts, tags, and hardware intact.
Non-Returnable Items
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Used items: Flower shelves that have been assembled or used; artificial flowers removed from packaging; vases that have been used or show signs of water exposure.
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Final sale items: Marked "Clearance," "As-Is," or "Final Sale."
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Missing/damaged packaging: Items must be returned with original packaging intact.
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Items damaged due to customer misuse or accidents.
Return Process & Fees
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Contact us for a Return Authorization (RMA) number within 30 days. Returns without RMA will not be accepted.
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Pack items securely in original packaging. Vases must be carefully wrapped.
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Customer pays return shipping. For flower shelves, costs may be significant. We recommend trackable, insured service.
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A 15% restocking fee may apply for flower shelves.
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Refund issued within 10-15 business days after receipt and inspection. Original shipping fees non-refundable.
Damaged or Defective Items
Inspect your package immediately upon delivery. Contact us within 48 hours with clear photos. We'll arrange a replacement or refund.
Color & Material Variations
Due to differences in monitor settings and manufacturing processes, actual colors may vary slightly. These minor variations are not considered defects.